This Privacy Policy explains our privacy commitment to our players and users of our Services (hereinafter “Users”).

At Blue Isle Studios, we collect personal data to support our products and services, while respecting all applicable laws, including but not limited to the Personal Information Protection and Electronic Documents Act (PIPEDA), and regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, directly applicable from May, 25th, 2018 (hereinafter, “General Data Protection Regulation”, or “GDPR”). As defined in the GDPR, “personal data” means any information relating to an identified or identifiable natural person, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

By using Blue Isle Studios’s services, you authorize Blue Isle Studios and its affiliated companies (collectively, “Blue Isle” or “we”), to process your personal data according to this Privacy Policy. If you do not accept the terms of this Privacy Policy, please refrain from using our online games or our games’ online functionalities, our websites, our mobile apps and any other online Blue Isle Studios products and services (hereinafter “Services”).

In accordance with this Privacy Policy, the Data controller is Blue Isle Studios Inc.

​

Table of Contents:

1. When does Blue Isle collect your personal information?

2. What personal information does Blue Isle collect?

3. How does Blue Isle use my personal data?

4. For how long does Blue Isle keep my personal data?

5. With whom does Blue Isle share my personal data?

6. Does Blue Isle make my personal information public? Who can see my personal information?

7. Minors

8. What are my rights?

9. Privacy Policy changes

10. Contacts

​

1. WHEN DOES BLUE ISLE COLLECT YOUR PERSONAL INFORMATION?

Blue Isle collects and processes your personal information at different times when you interact with our Services. Generally, personal information is collected when:

(a) you use a Service,
(b) you create an Account,
(c) you create user generated content,
(d) you contact Blue Isle customer service and during technical support sessions,
(e) you chat with other users of the Services,
(f) you participate in an alpha or beta test,
(g) you share or otherwise contribute to our social media channels or other community websites.

Whatever the activity may be, we will only collect personal information to the extent necessary to provide you with the Services and fulfil your requests.

​

2. WHAT PERSONAL INFORMATION DOES BLUE ISLE COLLECT? 

2.1 When you use Blue Isle services

2.1.1 While Browsing Blue Isle websites
Cookies. Blue Isle uses cookies on the Services. A “cookie” is a small bit of record-keeping information that web sites often store on a user’s computer. Cookies are not intended to include people’s names, or other information that is directly identifiable; rather, they are typically used to quickly identify a user’s device and to “remember” things about the user’s visit. Blue Isle may set cookies for your web browser as you visit our websites, use our products, or visit a website where Blue Isle provides ads, content or analytics. You can disable cookies or set your browser to alert you when cookies are being sent to your computer, although this may affect your ability to access certain features of our Services. Each browser is different, so check the “Help” resources for your web browser to learn how to change your cookie preferences. In addition to Blue Isle using cookies on our network of websites, Blue Isle may allow certain partners to set and access their cookies on your computer. These companies’ use of cookies is subject to their own privacy policies, not the Blue Isle Privacy Policy. Please review them carefully. For more information about cookies, please see http://www.allaboutcookies.org.
 

2.1.2 Registering on a Blue Isle service
To access certain Services, you will need a Blue Isle Account. During the creation of your Account, we will ask you to provide your user name, password and email address. This information is mandatory to create an Account.

​

2.1.3 Creating a Blue Isle account
By creating a Blue Isle Account, you agree to receive newsletter or adverts about Blue Isle products, services, and sales. You can unsubscribe at any time by:

(a) clicking the unsubscribe link contained in all Blue Isle email marketing messages;
(b) contacting support@blueislestudios.com or with your unsubscribe request;

2.1.4 Contacting Blue Isle
Blue Isle may ask for your first name, family name, e-mail address and your date of birth to answer your demands to the Blue Isle Customer Support, to confirm any information on your Blue Isle account, and to give you information regarding the Services (for instance, if you lose your password or if we make changes to the Terms of Use).

 

2.1.5 Interacting on forums
Whenever you participate or interact with other users on a forum, Blue Isle collects the content of your communications, the time and the location of your activities, as well as your online ID and your IP address.

​

2.1.6 Social media and other third parties’ platforms
Blue Isle may also collect personal information on third party social networks, platforms or services. By playing a Blue Isle game through a social network or other third party platform, or by connecting to such a third party network, platform or service via one of our products and/or Services, you authorize Blue Isle to (1) collect, store, and use, in accordance with this Privacy Policy, any and all personal information that you agreed the social network or third party platform could provide to Blue Isle based on your settings on the social network or platform, and (2) share any and all of your personal information with the social network or other third party platform, through the social network/third party platform’s Application Programming Interface (API). You agree to this sharing when you connect with the third party network, platform or service via our products and/or services, and/or when you connect with, “accept” or “allow” (or similar terms) one of our applications through a social network, or other third party platform or service.

​

2.2 Whenever you play Blue Isle games

2.2.1 When playing a Blue Isle game online
If you play Blue Isle games on a third-party console, your ID for this console will be disclosed to Blue Isle in order to let you utilize the game’s social systems and interactions. This information is not shared with anyone outside of Blue Isle.

​

2.2.2 Creation of user generated content
Some Services give you access to tools in order to allow you to create and/or share unique content. This User-Generated Content may be collected by Blue Isle; this content may also contain your personal information or the personal information of others (for instance, your name, or a picture of you). Please exercise caution: Blue Isle is not liable for any negative consequences linked to your disclosure of User-generated content.

​

2.2.3 In-game data collection
Whenever you use the Services, Blue Isle may collect, store and process your in-game data, including but not limited to: your game scores, game metrics, achievements, rankings, time played and statistics, feature usage and other similar information. Blue Isle will use this information to improve the Services, to personalize them to your interests, and otherwise upgrade your gaming experience. Any information collected by Blue Isle in accordance with Article 1 of this Privacy Policy may also be used in an aggregated form to identify specific patterns regarding the use of our Services.

​

3. HOW DOES BLUE ISLE USE MY PERSONAL DATA?

The information you submit to our Services is collected and used by Blue Isle as set out in this Privacy Policy. In addition, Blue Isle may use the submitted information to answer your demands, to send your order confirmations and other information regarding your Blue Isle Account, to send you advertising or promotional materials, including information about special rebates, promotional offers and other events of interest, based on your preferences. We also use your personal information for our internal marketing and demographic studies, so we can constantly improve the Services we provide you and to better meet your needs.

Blue Isle may have to duplicate some of your personal data within its databases for technical reasons, or for any other reason indicated in this Privacy Policy. Blue Isle may use your IP address and Console ID to enforce the Blue Isle Terms of Use. In case of misuse of the Services by any User, Blue Isle reserves the right to block such User’s Blue Isle Account, IP address or console ID, as provided by licensed console manufacturers. Blue Isle does not monitor all chat communications on its services. However, Blue Isle reserves the right, at its sole discretion and without notice, to modify or delete any communications on its service. Blue Isle may use all data collected in the forums and chat logs to enforce its Terms, to carry out its legal obligations, and to protect its rights and the rights and safety of its affiliated companies, users, and employees. Your information may be disclosed to any relevant judiciary or administrative entity, in accordance with the relevant legal provisions.

​

3.1 Legal basis for your personal data collection and processing
Blue Isle processes your personal data, wherever necessary:

• To provide you with the Services (creation of your Blue Isle account, bug detection, fighting fraud, etc.)

• To offer the best possible experience to users, and improve the Services (in-game data analytics, etc). It is in Blue Isle’s legitimate interest to process your data for these purposes.

• To provide you with supplementary services (custom content, etc.). In such case, Blue Isle will ask for your consent before processing your personal data for this purpose.
   

3.2 Security
We take your privacy and the security of your personal information very seriously. To protect your personal information, Blue Isle maintains appropriate safeguards to ensure the security, integrity and privacy of the information you have provided. We use robust security measures to protect personal information from loss, misuse and alteration. We use industry-standard practices such as encrypted communications, physically secured rooms, firewalls and password protection systems to safeguard the confidentiality of your personal information. Please note, we will notify Users of a data breach pursuant to applicable law.

However, please note that no existing data transmission method on the web, or electronic storage, can guarantee the absolute security of your personal data. If your Blue Isle accounts and personal data are protected by a password, you are responsible for ensuring this password’s confidentiality. Please do not disclose this password. If you share a computer with other people, please consider disconnecting from your accounts before allowing others to use your computer. Services may contain links leading to third party websites, such as but not limited to social media sites. Whenever you click on a link leading to a third party’s website, you agree to leave Blue Isle Services as governed by this Privacy Policy, and you understand and agree that Blue Isle does not control such third party’s website. Blue Isle cannot guarantee that third parties’ websites will be governed by the same security and confidentiality obligations. Blue Isle is not liable for the use of your personal data by these third parties. Please consider checking privacy policies of any service provider you transfer your personal data to.

DESPITE OUR REASONABLE EFFORTS TO KEEP YOUR PERSONAL INFORMATION SECURE, NO COMPANY CAN GUARANTEE THE SECURITY AND PRIVACY OF ITS SERVICES, INFORMATION AND OTHER DATA. OUR PRIVACY POLICIES AND PROCEDURES ARE “AS IS” AND BLUE ISLE MAKES NO REPRESENTATIONS AS TO THE FITNESS FOR A PARTICULAR PURPOSE OR MERCHANTABILITY.

​

4. FOR HOW LONG DOES BLUE ISLE KEEP MY PERSONAL DATA?

Unless relevant legal provisions mandate a different data retention period, Blue Isle will store your personal data only as long as necessary to process it according to this Privacy Policy. For instance, we may retain certain information after you close your account for a period of time needed to protect Blue Isle from legal claims. In this case, we will archive your personal data during the relevant statutory period of limitations.

​

5. WITH WHOM DOES BLUE ISLE SHARE MY PERSONAL INFORMATION?

Blue Isle does not disclose your personal data to any third party without your prior consent.

​

5.1 Sharing your personal data with Blue Isle affiliated companies
Blue Isle may share your personal information among the Blue Isle group of companies. To the extent that our corporate affiliates and/or technical partners have access to your information, they will follow practices that are at least as restrictive as the practices described in this Privacy Policy.

 

5.2 Sharing your personal data with government authorities
In accordance with relevant laws, Blue Isle may have to disclose your personal data to a judiciary or administrative entity, whenever such disclosure is deemed necessary for protecting, challenging or enforcing the legal rights of Blue Isle, its Users, or third parties. Unless required by law, Blue Isle will not be required to notify you of any such disclosure.

​

5.3 Sharing your personal data in case of mergers
In the unlikely event Blue Isle’s business activities or shares are transferred partly or totally to any third party, such third parties may access your personal data. In this case, Blue Isle may also allow your personal data to be transferred to the acquiring third party.

​

5.4 Business Information
For practical reasons, we treat Personal Information submitted to us in a business capacity different from information we receive in a non-business capacity. Personal Information submitted to us in a business capacity (e.g. resumes) may be shared with third parties as described at the time of collection.

​

6. DOES BLUE ISLE MAKE MY PERSONAL INFORMATION PUBLIC? WHO CAN SEE MY PERSONAL INFORMATION?

Blue Isle does not share your personal information publicly.

​

7. MINORS

Unless stated specifically to the contrary in a given Service, our Services are not intended for children under 13, and Blue Isle will not request any Personal Information from children. For games that are not directed at children but nonetheless likely to appeal to younger players, we take additional steps to limit access to these Services on age grounds, and limit data collection for underage players to only what is necessary to support the internal operations of the Service.

In all cases, use of the Services by Children must take place under the responsibility of their parents or legal guardians and any use of the Services is assumed to have been validated by them.

​

AS FAR AS IS PERMITTED BY APPLICABLE LEGISLATION, BLUE ISLE DECLINES ANY RESPONSIBILITY REGARDING ANY ACTIVITIES WHICH MAY BE CONDUCTED BY CHILDREN WITHOUT THE PERMISSION OF THEIR PARENTS OR LEGAL GUARDIANS.

​

IF YOU ARE A PARENT OR LEGAL GUARDIAN AND YOU GIVE YOUR PERMISSION FOR YOUR CHILD TO REGISTER FOR ONE OR OTHER OF THE SERVICES, YOU THEREBY AGREE TO THE TERMS RELATING TO USE OF THE SERVICES BY YOUR CHILD.

​

8. WHAT ARE MY RIGHTS?

You can access and update the contact information you gave us during registration (that is, your e-mail address or any other information that would directly enable us to contact you), by logging in and clicking the Edit Profile section. Additionally, You have a right to access, rectify, erase, object, or restrict processing for all your personal data processed by Blue Isle, as well as the right of data portability. You can exercise these rights or terminate your Blue Isle account by writing to Blue Isle customer support. Blue Isle will answer your request within a month following the receipt of your demand. Blue Isle reserves the right to extend this delay up to three months if it necessary regarding the complexity of your demand, or based on the number of demands we receive. In such case, we will inform you of this extension within a month following the receipt of your demand.

​

Users under 18. If you are under 18 (eighteen) years old and desire that your information you have posted to a Blue Isle public facing site be removed from such site, please contact us at or at support@blueislestudios.com. You may be required to provide additional information in order for us to verify your request.

​

9. PRIVACY POLICY CHANGES

Blue Isle reserves the right to modify this Privacy Policy at any time. As a result, please consider checking this Privacy Policy from time to time. Your use of the Services after Blue Isle changed this Privacy Policy shall signify that you agree with these changes. If you do not accept changes made to this Privacy Policy, please refrain from using the Services.

​

10. CONTACTS

For any question related to your personal data processing and this Privacy Policy, please contact Blue Isle customer support at: support@blueislestudios.com.
Please be assured that any Personal Information that you provide in communications to the above email and postal mail addresses will not be used to send you promotional materials, unless you request it.